FAQ


Shipping

Where do you ship to?

North America

Canada, United States

How long does it take to get my order?

Due to the current world pandemic, shipping couriers are unable to guarantee estimated delivery dates!

Once an order is shipped, it usually takes 2 weeks to be delivered. We will send an email when an order is shipped along with a tracking number.

My Order

Can I cancel my order?

Orders can be cancelled within 24 hours of placing the order. If your order has not been shipped, please reach out to us at pearlescenceco@gmail.com with your order number.

Can I update my order?

Orders can be adjusted within 24 hours, please reach out to us at pearlescenceco@gmail.com with your order number and change request.

Can I change my address?

Addresses can be changed within 24 hours, please reach out to us at pearlescenceco@gmail.com with your order number and updated address.